Cancellation Policy

Reservations
All Reservations must be confirmed in writing.

Cancellation Policy
The company reserves the right, In the event of any booking being cancelled by a guest, to charge a cancellation fee.

FLEXIABLE RATE 

PAY ON ARRIVAL - no deposit needed

4 days prior to check in no cancellation fee charged

1-3 days prior to check in 50% of total stay

Day of arrival or in case of No-Show 100% of total stay

NON REFUNDABLE RATE 

Full payment will be charged at time of booking.
Non Refundable Rate - If cancelled, modified or in case of no show, the total price of the reservation will be retained. In case of a cancelled ferry or natural disaster a one time date modification will be allowed.

Terms & Conditions

Changes to Terms & Conditions
We reserve the right to amend, modify, add, delete and make corrections to the website at any time without notice.

Changes due to COVID 19 

We are open for business and following safe practices. View our safety guideline and statement.  These are very apprehensive times; however, we wish to thank you for placing your trust in us when you consider your future travel plans.  Due to COVID stays longer than 1 night will not be serviced, to minamise contact between staff and guests to ensure saftey of all. Reservation staff are available during 9-5pm for any extra amenities

Prices
Prices and Services are set out in Australian Dollars inclusive of 10% GST and are subject to withdrawal or change at any time without notice. Meals are as specified.

Children & Student Rates
Children and Student rates are effective 3-12 years of age. Infants under 3 years are FOC cot are available at a cost . Additional Bedding for Infants and Children Under 12 years, Child Rates apply.

Responsibilities
All bookings are accepted subject to conditions of carriage. Kangaroo Island Seafront has sought to ensure the information that is supplied is correct and the Kangaroo Island Seafront for any accident, delay, misdescription, failure to arrive, injury or damage for services provided therein, can accept no responsibility or liability. Kangaroo Island Seafront reserves the right to cancel alter; amend bookings as necessitated by weather or operational conditions prevailing at the time.

 

BOOK NOW

 

FreeCall* 1800 624 624

International Calls +61 08 8553 1028

General Booking Enquiries about Accommodation, KI Discovery Tours, KI Shores Caravan & Camping and Penny's Restaurant can be made by filling out the form below. We will reply to you as soon as possible with an answer to your query. We can also help with your travel arrangements and information about Kangaroo Island.